Refund policy

Return & Refund Policy

At Watch Me Grow Books, we want you to be satisfied with your purchase. Please review our return and refund policy below before requesting a return.

30-Day Return Policy

We accept eligible return requests within 30 days of the date your order is delivered.

To be eligible for a return, your item must be in the same condition in which you received it, unused and in its original packaging when applicable. You will also need your order number, receipt, or other proof of purchase.

Starting a Return

Before sending an item back, please contact Watch Me Grow Books at hello@watchmegrowholdings.com with your name, order number, the item you would like to return, and the reason for the return.

If your return is approved, we will provide instructions regarding where and how to send your item. Please do not send merchandise back without first receiving return authorization and instructions from us.

Items returned without first requesting a return may not be accepted.

Books, Workbooks & Printed Materials

Physical books, workbooks, journals, and other printed products may be returned when they meet the eligibility requirements above. Items that have been written in, substantially used, damaged after delivery, or otherwise altered by the customer are not eligible for return.

Digital Products

Because digital products are delivered electronically and cannot be physically returned, e-books, downloadable workbooks, digital files, digital resources, and other electronically delivered products are generally non-refundable once they have been delivered or accessed, except where required by applicable law.

If you experience a technical problem accessing a digital purchase, contact us at hello@watchmegrowholdings.com so we can assist you.

Personalized, Custom & Special-Order Products

Personalized, customized, made-to-order, or specially produced products are generally not eligible for return or refund unless they arrive damaged, defective, or incorrect.

Damaged, Defective or Incorrect Orders

Please inspect your order when it arrives. If an item is damaged, defective, or you receive the wrong item, contact us as soon as possible at hello@watchmegrowholdings.com.

Please include your order number and, when appropriate, photographs showing the problem. We will review the issue and work with you to make it right.

Non-Returnable Items

Certain items cannot be returned, including:

• Digital products that have already been delivered or accessed
• Personalized or customized products, except when defective or incorrect
• Gift cards
• Items that have been used, written in, altered, or damaged after delivery
• Items marked final sale, when permitted by applicable law

Please contact us before purchasing if you have questions about whether a particular product is eligible for return.

Exchanges

If you would like a different eligible item, please contact us first. In most cases, the fastest method is to return the eligible item and place a separate order for the replacement once the return has been approved.

Return Shipping

Unless the return is the result of an error by Watch Me Grow Books or the product arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.

Original shipping charges are generally non-refundable unless required by law or the return resulted from our error.

Do not mail a return to our business address unless we specifically instruct you to do so. Approved returns will receive the appropriate return instructions and mailing information.

Refunds

Once we receive and inspect an eligible return, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Please allow up to 10 business days after approval for the refund to be processed. Your bank or credit card company may require additional time to post the refund to your account.

If more than 15 business days have passed since we approved your refund and you have not received it, please contact hello@watchmegrowholdings.com.

European Union Customers

If an order is shipped into the European Union, customers may have additional cancellation or return rights under applicable consumer-protection laws, including applicable cooling-off rights. Nothing in this policy is intended to limit rights that cannot legally be waived.

Certain exceptions may apply to digital content, personalized products, and other categories permitted under applicable law.

Contact Us

For questions regarding returns, refunds, damaged products, or your order, contact:

Watch Me Grow Books
Diego Global Media LLC
Email: hello@watchmegrowholdings.com
Phone: (844) 964-4769